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At FEYT Labs, we want you to feel confident in your purchase. If you are not fully satisfied with your order, we’re here to help.
We offer a 30 day return policy from the date your order is delivered.
To be eligible for a return:
To request a return, please contact us at:
Return requests must be approved before items are shipped back. Returns sent without prior authorization may not be accepted.
Approved returns should be mailed to:
FEYT Labs
2820 N Pinal Ave Ste 12 #493
Casa Grande, AZ 85122
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Please inspect your order upon arrival.
If your order arrives damaged, defective, or if you received the wrong item, contact us within 7 days of delivery at:
Please include:
We will review the issue and work to provide an appropriate resolution.
For safety and quality assurance reasons, certain items cannot be returned, including:
We reserve the right to refuse returns that do not meet our return requirements.
We currently do not offer direct product exchanges.
If you would like a different item, please submit a return request for the original product (if eligible) and place a new order separately.
If your order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days of delivery for any reason and without justification.
Returned items must be unused, unopened, in original packaging, and accompanied by proof of purchase.
Once your return is received and inspected, we will notify you regarding approval or denial of your refund.
If approved, refunds will be issued to your original payment method within approximately 5–10 business days.
Please note that processing times may vary depending on your bank or credit card provider.
Shipping charges are non refundable unless required by law or due to an error on our part.
If you have not received your refund within 15 business days after approval, please contact:
FEYT Labs reserves the right to update or modify this Refund & Return Policy at any time without prior notice.